An important communication tool for managers is known as active listening. It helps better ensure that managers understand employees and that feedback is encouraged. What is active listening?

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Accepted Answer

Active listening is when you make a response that states what you have heard from the employee.

Answer

Active listening is when you maintain eye contact with the employee the whole time they are speaking.

Answer

Active listening is when you listen to an employee with undivided attention and not be distracted.

Answer

Active listening is when you allow the employee to finish what they are saying before speaking.

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