What is usually the first step in trying to resolve a beef or a dispute brought up by a crew member?
Filing a formal grievance with a company and union agreed-upon arbitrator for binding arbitration.
Filling a formal grievance with the port committee made up of both company and union representatives in port before terminating articles.
Attempting to resolve the conflict by the crew member and the affected supervisor as immediately as practical.
Filing a formal grievance with the union's designated representative on board before terminating articles.
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